Frankfurt International Airport Flight Departures (FRA)

Flight Departures at Frankfurt International Airport

Before exiting your transport vehicle at Frankfurt Airport in Germany, collect your personal belongings before entering the airport gate.

Additionally, it is ideal for passengers to arrive at the facility at least 90 minutes before their flight schedule or per instruction by the airline carrier.

Parking at Frankfurt Airport

Frankfurt Airport has several open lot parking spaces for its passengers. However, some parking spaces can get occupied quickly, depending on the time and season.

Don't hesitate to contact Airport Customer Service at +49 180 6372 4636 to connect to the parking services department for your concerns. See more information about short and long term parking at Frankfurt Airport.

Please allow plenty of time when traveling with your vehicle to the Airport. The facility is generally open 24/7.

Wi-Fi at Frankfurt Airport

Free Wi-Fi connection for passengers at Frankfurt Airport.

Transfer Services at Frankfurt Airport

Passengers with outbound flights can get to the Airport on a rental car, taxi, rideshare, trains, and shuttle services.

Generally, the passenger drop-off area is in front of the airport terminal or as directed by signages and ground traffic managers upon entry into the restricted perimeters of the airport complex.

Please follow directions and overhead signs at the facility or as directed by ground transportation traffic personnel.

Rental Car Services at Frankfurt Airport

When ready to return your vehicle to the car rental center, remove all personal items before turning over the rented vehicle to the designated facility.

The Frankfurt Airport Car Rental Service locations are as follows:

• At Terminal 1—Concourse A, Level 0
• At Terminal 2—Concourse D, Level 2

Allow plenty of time for your drive when returning the vehicle. If you're not sure where to go, give the rental company a call.

When renting a vehicle, customers must abide by the Terms and Conditions of the rental company at all times. See all rental car companies at Frankfurt Airport.

Don't hesitate to contact the rental car company directly for item(s) lost and found inside the vehicle.

If you believe you lost an item near the rental offices, don't hesitate to contact the Lost and Found Office. Phone: +49 69 690 66359.

Ideally, they will keep them in the Lost Property Office for 30 days.

Ride Shares at Frankfurt Airport

Rideshares drop passengers at the designated area in front of the terminal building.

Passengers can reserve rideshare by downloading the company's app on their smartphone and coordinating directly with their driver.

They can also request a ride a few days before their flight to avoid the inconvenience.

For added safety, ridesharing apps should let users verify the identity of drivers by checking out their faces, license plates, and colors.

Taxis at Frankfurt Airport

Upon exit from the Baggage Claim area, proceed to the Ground Transportation Center and wait for your turn for the next available taxi.

Depending on the location, from Downtown to the Airport should be less than €30.

If you are traveling from outside the city area, please consult your driver for rates. It is customary to give the driver a tip (15-20% of the fare) for good service. More information about taxis at Frankfurt Airport.

Keep a record of the cab company, vehicle number, and the driver's name when traveling to and from the Airport, just in case you leave something behind.

Trains at Frankfurt Airport

Two railway stations serve the Airport.

• Regional Trains Station (German: Regionalbahnhof) is below Terminal 1, Level 0. Use Sections A, B, and C at the Arrivals area.
• Long-distance Train Station (German: Frankfurt Flughafen Fernbahnhof), linked to Terminal 1 by a connecting corridor for pedestrians that bridges the Autobahn.

Please approach the Information Desk Office for updated information when in doubt about which station to connect to. Additional information about train services at Frankfurt Airport.

Buses at Frankfurt Airport

Frankfurt's public buses drop passengers at the Ground Transportation Center in front of the Airport. Further information about buses to and from Frankfurt Airport.

Hotel Shuttle Services at Frankfurt Airport

Many hotels in downtown Frankfurt provide shuttle services. Passengers may confirm if this is available at their accommodation with their respective hotel.

Shuttles drop passengers at the Ground Transportation Center in front of the terminal.

Other Services at Frankfurt Airport

ATMs at Frankfurt Airport

There are several ATMs in the Departures Hall. The machine takes Mastercard, Visa, Discover, and American Express. Fees may apply.

Some banks provide restrictions when drawing funds from an international location.

Check the fee schedule and daily withdrawal limit. Notify your bank to ensure safe and convenient access to your funds when traveling abroad.

Currency Exchange at Frankfurt Airport

Currency exchange is available at the Airport.

Nursing Stations at Frankfurt Airport

There are no designated areas for nursing mothers or special quarters for families traveling with children at the Airport.

Nursing mothers who need some privacy may approach the Airport Information Desk for assistance.

Restrooms at Frankfurt Airport

Accessible restrooms and regular restrooms are throughout the Airport.

Food and Beverages at Frankfurt Airport

There are food and beverages shops throughout the airport terminals. Most food concessions operate on varying schedules.

Shopping at Frankfurt Airport

Passengers can do some last-minute shopping before departure from this facility.

Smoking at Frankfurt Airport

Generally, smoking is allowed in designated areas outside the terminals. When in the facility, please follow smoking regulations at all times.

At FRA, a smoking facility is not available inside the terminal building.

Lost and Found Section at Frankfurt Airport

If you lost an item in any other area at the Airport, including the security checkpoints and shuttle buses, contact the Lost and Found Section at +49 69 690 66359.

When leaving your details for lost items(s), please include your full name, contact details, phone, email, and a description of the item(s).

The Airport will keep all lost and found items for a considerable time of at least 30 days. After said period, the property will be deemed abandoned.

Please reach the airport representative at the counter before moving to your next destination.

Ticketing Services at Frankfurt Airport

Each airline has its operating hours, but typically, airlines open their ticket counters two hours before departure time, even for early morning flights.

Contact the airline directly for fares, ticket purchases, and flight schedules.

Finally, consider the advantages of booking a flight ahead of time.

All information and ticket purchases can be made directly by the passenger or its representative on your airline's Website.

Airport Information Desk at Frankfurt Airport

The Airport Information Office can help you obtain valuable guidelines on flights, facilities, and travel options in and around the Airport.

If you have any questions about your flight or the Airport, don't hesitate to approach the Airport's multilingual staff at the Service Points.

• Terminal 1, Concourse B, Level 2, pre-security
• Terminal 2, Concourses D/E, Level 2, pre-security
• Information Desk 10, Terminal 1, Hall B Transit, Level 3

Pet Relief at Frankfurt Airport

There is no pet service area inside the terminal building.

Before flying out a pet from Germany, please check with the airline about any restrictions or special rules.

You must also verify whether any health certificates, documents, and quarantine are required in the destination country.

When allowed, pets must be in containers (kennels) that are strong enough to withstand breaking and prevent escape.

Pet owners have to respect the community rules regarding the movements of pet animals in enclosed public spaces.

All information about the necessary documents needed for your pet is available thru your airline.

Disabled Passengers at Frankfurt Airport

This Airport in Germany is fully accessible to passengers with special needs, and wheelchairs are allowed at the gates and aircraft doors.

Before departure, passengers with disabilities or medical needs who have questions about the airport policies or procedures at security checkpoints, please call +49 180 6372 4636.

Additionally, they may notify the airline, travel agent, ticketing agent, flight attendant, or gate agent when carts, wheelchairs, or medical transportation is needed.

Book flights well in advance, and when possible, call the airline directly to ensure that all disability-related needs are met.

Traveling with passengers with ailments or special needs can be challenging. When possible, the travel plan should include to and from airport transfers, including transportation options and emergency care, when applicable.

Make these arrangements well in advance to avoid frustration upon departure.

Finally, please arrive at the airport one hour earlier than advised. It will allow time for accommodations to be made and avoid delays through the security gates.