FRANKFURT INTERNATIONAL AIRPORT | GUIDE TO FRANKFURT INTERNATIONAL AIRPORT (FRA)

Frankfurt Airport (German: Flughafen Frankfurt Main, also known as Rhein-Main-Flughafen) is in Frankfurt, Germany. It is one of Germany's most populated cities and a leading financial hub.

Frankfurt Airport lies 12 kilometers southwest of central Frankfurt, near the Autobahn intersection Frankfurter Kreuz, where two of the most heavily used motorways in Europe (A3 and A5) meet.

The southern portion of the airport grounds extends partially into the cities of Rüsselsheim am Main and Mörfelden-Walldorf, and a western part of the grounds lies in the town of Kelsterbach.

The Airport is in the Frankfurt/Rhine-Main region, Germany's third-largest metropolitan region, located in the densely populated area of the west-central European megalopolis.

Thereby, along with a strong rail and motorway connection, the Airport serves as a significant transport node for the greater region, less than two hours by ground to Cologne, the Ruhr Area, and Stuttgart.

The Airport covers an area of 2,300 hectares of land and features two passenger terminals. It has four runways, two railway stations, car rental centers, and parking facilities.

Frankfurt Airport is considered the busiest Airport by passenger traffic in Germany and one of the most active in Europe.

Over the years, millions of passengers have been to the Airport. It serves hundreds of destinations on several continents.

The southern side of the airport ground was home to the Rhein-Main Air Base, a significant airbase for the United States from 1947 until 2005 when the airbase was closed, and Fraport acquired the property.

Germany is a fascinating country when it comes to aviation, in the sense that its busiest Airport doesn't serve its capital city.

The huge hangars were demolished in 1940 during the conversion of the base to military use.

During World War II, the Luftwaffe used the field sporadically as a fighter base and an experimental jet aircraft station.

After the war, more runways, terminals, and improvements were poured into the facility.

Overall, Frankfurt is a fascinating airport with a diverse operational history.

Its busiest route in Europe includes Berlin, Hamburg, London–Heathrow, Munich, Vienna, Madrid, Lisbon, Istanbul, and Stockholm–Arlanda.

Its busiest intercontinental routes are Dubai–International, Toronto–Pearson, São Paulo–Guarulhos, Washington–Dulles, Chicago–O'Hare, Bangkok–Suvarnabhumi, Doha, Newark, Cairo, and Seoul–Incheon.

The official currency of Germany is the Euro. The currency sign for the Euro is € while the code is EUR.

The US dollars (US$) are not generally accepted, but you can keep a small supply of dollars with you when you go to Germany.

Dollars are good to have on hand in case of an emergency or if you cannot get any local currency.

Amenities at the facility include ample dining choices, shopping, and facilities like restrooms, ATMs, and many more. A currency exchange center is also available at the Airport.

Frankfurt Airport's International Air Transport Association (IATA) code is constantly referred to as FRA throughout this content.

This gateway sits 111 meters above sea level at 50°02′00″N and 008°34′14″E in Frankfurt, Germany.

Transfer Services at Frankfurt Airport

Passengers at Frankfurt Airport can use several modes of comfortable transportation.

Services to/from FRA include rental cars, taxis, rideshares, and shuttles in front of the airport terminal building.

There are two train stations connected to the facility.

Located approximately 12 kilometers away from Downtown, this Airport serves multiple airlines with daily service to and from domestic and international destinations.

The quickest way to get to the city center is by taxi, rideshare, or car rental, which are available from the Airport.

Planning your transfer options before hitting the road will give you peace of mind in Germany.

Before leaving your home, know what items are allowed in your carry-on bag, what you can pack in your checked baggage, and what items are prohibited.

For the convenience and direction of the riding public, passengers may approach the Airport Information Desk for transport assistance anytime.

Travelers should only transact at the airport counters and other legitimate establishments for their safety.

Rental Car Services at Frankfurt Airport

The Car Rental Services are available in both terminal buildings.

Terminal 1—Concourse A, Level 0

Terminal 2—Concourse D, Level 2

Generally, the rental facility is open 24/7, but you can also inquire about specific service hours and return procedures at your service provider.

To speed up the process when picking up your vehicle at the facility, please have your valid driving license, passport, and credit card ready to present at the counter.

As soon as you have submitted any necessary paperwork, someone will bring you your car key and lead you to where your vehicle is stored.

Plan and book your rental car as soon as possible ahead of your trip. Also, check with your rental car company to confirm your reservation ahead of your trip.

When ready to return your vehicle to the car rental center, remove all personal items before turning over the rented vehicle to the designated facility.

Allow plenty of time for your drive when returning the vehicle. If you're not sure where to go, give the rental company a call. See and compare all rental car companies at Frankfurt Airport.

When renting a vehicle, customers must abide by the Terms and Conditions of the rental company at all times.

Don't hesitate to contact the rental car company directly for item(s) lost and found inside the vehicle.

If you believe you lost anything near the rental offices, don't hesitate to contact the Lost and Found Office.

Location: Terminal 1, Area A, Level 0
Business Hours: Monday to Sunday: 08:00 AM – 4:00 PM.
Phone: +49 69 690 66359
Email: info@fraport.de

Ideally, they will keep them in the Lost Property Office for 30 days.

Ride Shares at Frankfurt Airport

Rideshares pick up and drop off passengers at the designated area in front of the terminal building.

Passengers can reserve rideshare by downloading the company's app on their smartphone and coordinating directly with their driver.

They can also request a ride a few days before their flight to avoid the inconvenience.

For added safety, ridesharing apps should let users verify the identity of drivers by checking out their faces, license plates, and colors.

Taxis at Frankfurt Airport

Upon exit from the Baggage Claim area, proceed to the Ground Transportation Center and wait for your turn for the next available taxi.

Depending on the location, the one-way fare to Downtown should be less than €30. See more information about taxis at Frankfurt Airport.

If you need to travel outside the city area, please consult your driver for rates. It is customary to give the driver a tip (15-20% of the fare) for good service.

Keep a record of the cab company, vehicle number, and the driver's name when traveling to and from the Airport, just in case you leave something behind.

Trains at Frankfurt Airport

Two train stations serve Frankfurt Airport:

Regional Trains Station (German: Regionalbahnhof) is below Terminal 1, Level 0. Use Sections A, B, and C at the Arrivals area.

Long-distance Train Station (German: Frankfurt Flughafen Fernbahnhof), linked to Terminal 1 by a connecting corridor for pedestrians that bridges the Autobahn.

When in doubt about which station to connect to, please approach the Airport Information Desk for updated information. More information about train services at Frankfurt Airport.

Buses at Frankfurt Airport

Public buses are available from the Ground Transportation Center in front of the airport terminal. More information about buses to and from Frankfurt Airport.

Hotel Shuttle Services at Frankfurt Airport

Many hotels in downtown Frankfurt provide shuttle services. Passengers may confirm if this is available at their accommodation with their respective hotel.

Shuttles pick up and drop passengers at the Ground Transportation Center in front of the terminal.

Parking at Frankfurt Airport

Frankfurt Airport provides safe and comfortable parking spaces for its customers. The facility is open 24/7.

Guests can also make parking reservations online—cash and credit card payments at the facility.

Don't hesitate to enquire at +49 69 6900 for your parking-related concerns. See more information about short and long term parking at Frankfurt Airport.

Other Services at Frankfurt Airport

Wi-Fi at Frankfurt Airport

Frankfurt Airport offers free, unlimited internet access for all guests.

ATMs at Frankfurt Airport

There are several ATMs in the Arrivals and Departures hall.

The machine takes Mastercard, Visa, Discover, and American Express. Fees may apply.

Some banks provide restrictions when drawing funds from an international location.

Check the fee schedule and daily withdrawal limit.

Notify your bank to ensure safe and convenient access to your funds when traveling abroad.

Currency Exchange at Frankfurt Airport

Currency exchange is available at the Airport.

Nursing Stations at Frankfurt Airport

There are no designated areas for nursing mothers or special quarters for families traveling with children at the Airport.

Nursing mothers who need some privacy may approach the Airport Information Desk for assistance.

Restrooms at Frankfurt Airport

Accessible restrooms and regular restrooms are throughout the Airport.

Food and Beverages at Frankfurt Airport

There are food and beverages shops throughout the airport terminals. Most food concessions operate on varying schedules.

Shopping at Frankfurt Airport

Passengers can do some last-minute shopping upon arrival or departure from this facility.

Smoking at Frankfurt Airport

Generally, smoking is only permitted in designated areas outside the terminals. When in the facility, please follow smoking regulations at all times.

At FRA, a smoking facility is not available inside the terminal building.

Lost and Found Section at Frankfurt Airport

Don't hesitate to contact the respective airlines lost and found for items lost on the aircraft or at the gate area.

If you lost an item in any other area at the Airport, including the security checkpoints and shuttle buses, contact the Lost and Found Section at +49 69 690 66359.

When leaving your details for lost items(s), please include your full name, contact details, phone, email, and a description of the item(s).

The Airport will keep all lost and found items for a considerable time of at least 30 days. After said period, the property will be deemed abandoned.

Please reach the airport representative at the counter before moving to your next destination.

Ticketing Services at Frankfurt Airport

Each airline has its operating hours, but typically, airlines open their ticket counters two hours before departure time, even for early morning flights.

Contact the airline directly for fares, ticket purchases, and flight schedules.

Finally, consider the advantages of booking a flight ahead of time.

All information and ticket purchases can be made directly by the passenger or its representative on your airline's Website.

Airport Information Desk at Frankfurt Airport

The Airport Information Office can help you obtain valuable guidelines on flights, facilities, and travel options in and around the Airport.

If you have any questions about your flight or the Airport, don't hesitate to approach the Airport's multilingual staff at the Service Points.

• Terminal 1, Concourse B, Level 2, pre-security
• Terminal 2, Concourses D/E, Level 2, pre-security
• Information Desk 10, Terminal 1, Hall B Transit, Level 3

Pet Relief at Frankfurt Airport

There is no pet service area inside the terminal building. Pet relief areas are generally available outside of the terminal gates.

You could either approach the Airport Information Desk or ask for guidance from uniformed personnel on the ground.

But before flying with your pet to Germany, please check with the airline about any restrictions or special rules.

You must also verify whether any health certificates, documents, and quarantine are required in the destination country.

When allowed, pets must be in containers (kennels) that are strong enough to withstand breaking and prevent escape.

Pet owners have to respect the community rules regarding the movements of pet animals in enclosed public spaces.

All information about the necessary documents needed for your pet is available thru your airline.

Baggage Claim at Frankfurt Airport

Please retrieve luggage at your designated Baggage Claim on the Ground Level of the terminal. Carts are available to assist passengers with special needs.

In the case of missing items, contact your respective airline or their airline ticket counter.

Report to the Lost and Found Office for lost or damaged luggage at +49 69 690 66359.

When leaving a message, include your name, email, contact phone number, and a brief description of the lost item(s).

Disabled Passengers at Frankfurt Airport

This Airport in Germany is fully accessible to passengers with special needs, and wheelchairs are allowed at the gates and aircraft doors.

For travelers with disabilities or medical needs who have questions about the airport policies or procedures at security checkpoints, please call +49 180 6372 4636.

Additionally, they may notify the airline, travel agent, ticketing agent, flight attendant, or gate agent when carts, wheelchairs, or medical transportation is needed.

Book flights well in advance, and when possible, call the airline directly to ensure that all disability-related needs are met.

Traveling with passengers with ailments or special needs can be challenging.

When possible, the travel plan should include to and from airport transfers, including transportation options and emergency care, when applicable.

Make these arrangements well in advance to avoid frustration upon arrival or departure.

Finally, please arrive at the airport one hour earlier than advised. It will allow time for accommodations to be made and avoid delays through the security gates.

Frankfurt Airport Contacts

Address: 60547 Frankfurt, Germany
General Phone: +49 180 6372 4636
Customer Service Email: info@fraport.de
Lost and Found Phone: +49 69 690 66359
Lost and Found Email: info@fraport.de
Official Website: https://www.frankfurt-airport.com/en

Local Information

Drive on: Right
Electricity: 230V/50Hz
Plug: C, F
Currency: Euro, EUR, €
Wi-Fi at Airport: Passengers and visitors can enjoy free Wi-Fi 24/7 at the Airport. Frankfurt Airport offers unlimited Internet access for all guests.