Frankfurt International Airport Flight Arrivals (FRA)

Flight Arrivals at Frankfurt International Airport

Upon arrival at Frankfurt Airport (FRA), please retrieve your luggage and other personal belongings at the designated Baggage Claim area at the terminal.

In the case of missing baggage, passengers may approach the nearest Visitor Information Desk.

You can also leave a message with the passenger's full name, email, phone number, and a brief description of the lost item(s).

Report to the Lost and Found Office for lost or damaged luggage or call +49 69 690 66359.

Ideally, airports will keep all items for some time. After a specified period, the property will be deemed abandoned.

Wi-Fi at Frankfurt Airport

Free Wi-Fi is available at Frankfurt Airport.

Transfer Services at Frankfurt Airport

Services to/from FRA, including rental cars, taxis, shuttles, and rideshares, are available from the ground terminal.

There are two railway stations connected to the Airport. Please check below for the details.

Rental Car Services at Frankfurt Airport

There are two Car Rental Service locations at Frankfurt Airport:

• At Terminal 1—Concourse A, Level 0
• At Terminal 2—Concourse D, Level 2

Generally, the rental facility is open 24/7, but you can also inquire about specific service hours and return procedures at your service provider.

To speed up the process when picking up your vehicle at the facility, please have your valid driving license, passport, and credit card ready to present at the counter.

As soon as you have submitted any necessary paperwork, someone will bring you your car key and lead you to where your vehicle is stored. See and compare all rental car companies at Frankfurt Airport.

Plan and book your rental car as soon as possible ahead of your trip. Also, check with your rental car company to confirm your reservation ahead of your trip.

Ride Shares at Frankfurt Airport

Rideshares pick up passengers at the designated area in front of the terminal building.

Passengers can reserve rideshare by downloading the company's app on their smartphone and coordinating directly with their driver.

They can also request a ride a few days before their flight to avoid the inconvenience.

For added safety, ridesharing apps should let users verify the identity of drivers by checking out their faces, license plates, and colors.

Taxis at Frankfurt Airport

Proceed to the Ground Transportation Center and wait for your turn for the next available taxi.

Depending on the location, the one-way fare to Downtown should be less than €30.

If you need to travel outside the city area, please consult your driver for rates. It is customary to give the driver a tip (15-20% of the fare) for good service. See more information about taxis at Frankfurt Airport.

Keep a record of the cab company, vehicle number, and the driver's name when traveling to and from the Airport, just in case you leave something behind.

Trains at Frankfurt Airport

Two railway services serve Frankfurt Airport:

• Regional Trains Station (German: Regionalbahnhof) is below Terminal 1, Level 0. Use Sections A, B, and C at the Arrivals area.
• Long-distance Train Station (German: Frankfurt Flughafen Fernbahnhof), linked to Terminal 1 by a connecting corridor for pedestrians that bridges the Autobahn.

If you need further assistance, please approach the Airport Information Desk. More information about train services at Frankfurt Airport.

Buses at Frankfurt Airport

Public buses are available from the Ground Transportation Center in front of the airport terminal. More information about buses to and from Frankfurt Airport.

Hotel Shuttle Services at Frankfurt Airport

Many hotels in downtown Frankfurt provide shuttle services. Passengers may confirm if this is available at their accommodation with their respective hotel.

Shuttles pick up passengers at the Ground Transportation Center in front of the terminal.

Parking at Frankfurt Airport

Frankfurt Airport provides safe and comfortable parking spaces for its customers. The facility is open 24/7.

Guests can also make parking reservations online—cash and credit card payments at the facility.

Don't hesitate to enquire at +49 69 6900 for your parking-related concerns. See more information about short and long term parking at Frankfurt Airport.

Other Services at Frankfurt Airport

Wi-Fi at Frankfurt Airport

You can avail of the free Wi-Fi service at Frankfurt Airport.

ATMs at Frankfurt Airport

There are several ATMs in the Arrivals Hall.

The machine takes Mastercard, Visa, Discover, and American Express. Fees may apply.

Some banks provide restrictions when drawing funds from an international location.

Check the fee schedule and daily withdrawal limit. Notify your bank to ensure safe and convenient access to your funds when traveling abroad.

Currency Exchange at Frankfurt Airport

Currency exchange is available at the Airport.

Nursing Stations at Frankfurt Airport

There are no designated areas for nursing mothers or special quarters for families traveling with children at Frankfurt Airport.

Nursing mothers who need some privacy may approach the Airport Information Desk for assistance.

Restrooms at Frankfurt Airport

Accessible restrooms and regular restrooms are throughout the Airport.

Food and Beverages at Frankfurt Airport

There are food and beverages shops throughout the airport terminals. Most food concessions operate on varying schedules.

Shopping at Frankfurt Airport

Passengers can do some last-minute shopping upon arrival at this facility.

Smoking at Frankfurt Airport

Generally, smoking is only permitted in designated areas outside the terminals. When in the facility, please follow smoking regulations at all times.

At Frankfurt Airport, a smoking facility is not available inside the terminal building.

Lost and Found Section at Frankfurt Airport

Please contact the respective airlines lost and found for items lost on the aircraft or at the gate area.

If you lost an item in any other area at the Frankfurt Airport, including the security checkpoints and shuttle buses, contact the Lost and Found Section at +49 69 690 66359.

When leaving your details for lost items(s), please include your full name, contact details, phone, email, and a description of the item(s).

The Airport will keep all lost and found items for a considerable time of at least 30 days. After said period, the property will be considered abandoned.

Please reach the airport representative at the counter before moving to your next destination.

Airport Information Desk at Frankfurt Airport

The Airport Information Office can help you obtain valuable guidelines on flights, facilities, and travel options in and around the Airport.

Information counters are in Terminals 1 and 2.

• Terminal 1, Concourse B, Level 2, pre-security
• Terminal 2, Concourses D/E, Level 2, pre-security
• Information Desk 10, Terminal 1, Hall B Transit, Level 3

Pet Relief at Frankfurt Airport

There is no pet service area inside the terminal building. Please refer to the uniformed personnel at the Airport for proper guidance and instructions.

Before flying with your pet to Germany, please check with the airline about any restrictions or special rules.

You must also verify whether any health certificates, documents, and quarantine are required in the destination country.

When allowed, pets must be in containers (kennels) that are strong enough to withstand breaking and prevent escape.

Pet owners have to respect the community rules regarding the movements of pet animals in enclosed public spaces.

All information about the necessary documents needed for your pet is available thru your airline.

Baggage Claim at Frankfurt Airport

Please retrieve luggage at your designated Baggage Claim on the Ground Level of the terminal. Carts are available to assist passengers with special needs.

In the case of missing items, contact your respective airline or their airline ticket counter.

Report to the Lost and Found Office for lost or damaged luggage at +49 69 690 66359.

When leaving a message, include your name, email, contact phone number, and a brief description of the lost item(s).

Disabled Passengers at Frankfurt Airport

Frankfurt Bremen Airport is fully accessible to passengers with special needs, and wheelchairs are allowed at the gates and aircraft doors.

Additionally, they may notify the airline, travel agent, ticketing agent, flight attendant, or gate agent when carts, wheelchairs, or medical transportation is needed.

Book flights well in advance, and when possible, call the airline directly to ensure that all disability-related needs are met.

Traveling with passengers with ailments or special needs can be challenging.

When possible, the travel plan should include to and from airport transfers, including transportation options and emergency care, when applicable.

Make these arrangements well in advance to avoid frustration upon arrival.